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SHIPPING

    DELIVERY TO ALL REGIONS

    We deliver our goods worldwide. No matter where you live, your order will be shipped in time and delivered right to your door or to any other location you have stated. The packages are handled with utmost care, so the ordered products will be handed to you safe and sound, just like you expect them to be.

    We think about the convenience of your choice, infact you can search our site if you know exactly what you are looking for or use a bunch of different filters that will considerably save your time and efforts.

    THE HIGHEST QUALITY OF PRODUCTS

    We guarantee the highest quality of the products we sell. Several decades of successful operation and thousands of happy customers let us feel certain about that. Besides, all items we sell pass through quality control, so no characteristics mismatch can escape the eye of our professionals.

    COSTS AND TIMES

    The purchased products are delivered through BARTOLINI in Italy and UPS or DHL for all other destinations. For orders made by bank transfer, shipping times are calculated from the confirmation of payment. In Italy deliver occurs within 7 days, after a period 24 hours from the date of order fulfillment. Any delays in delivery may be caused by the temporary unavailability of products, by failures in service by the courier, by force majeure or in the event of holidays. If exceeded 7 working days (excluding Saturday and Sunday) has not yet received the goods contact customer service. Abroad deliver occurs within 15 days, after a period of 24 hours from the date evasion order. Any delays in delivery may be caused by the temporary unavailability of products, by failures in service by the courier, by force majeure or in the event of holidays. If once 8 working days (excluding Saturday and Sunday) has not yet received the goods please contact customer service at customercare@audes.it. The shipping costs, if not otherwise indicated, are charged to the Client and are specified during the checkout process, before completing the order. Such costs are calculated automatically according to the weight/volume of the purchased products and the Country of Destination.

    CUSTOMS DUTIES AND TAXES

    In case of shipping outside the European Community, additional fees could be applied during customs clearance. The recipient is entirely responsible for these fees which cannot be determined in advance by http://abudhabi.stg.audes.it/. In case of rejection of the goods by the customer or non-delivery for any reason (address and / or telephone number wrong recipient; repeated absence of the recipient, etc..) Fee will be charged to cover the following expenses "delivery of goods" + "return goods" + "cleared for re-entry" and charged to the recipient. Instead it will be refunded the price of the goods. For more information on duties, we recommend you to contact the customs office of the Country of destination.